Documentation Specialist

AribaPay Contracted Resource Assignment
We have a new commercial payments program that requires Operational support for client On-boarding and Settlement balancing/reconciliation. We are looking for someone to work with our subject matter experts to evaluate the current business process and help us ensure the proper controls are in place to:
1) On-board new Supplier customers according to company policy/guidelines
2) Deliver accurate settlement to our commercial payments customers
In addition, we are looking for assistance to document these processes into Standard Operating Procedure documents, leveraging the Blueworks Live application. Beyond capturing the current processes, there will be a need to maintain and update the process controls and documentation as several process enhancements are scheduled for implementation in 2015 and early 2016.
Contractor Job Responsibilities
o Work with a wide variety of internal staff, including senior level management, to ensure process flows and policies are properly defined and documented according to company guidelines
o Conduct concise interviews with internal staff and stakeholders as needed to gather required information to create documentation.
o Review existing documentation for validity and add step by step procedures as necessary
o Validate process completeness and identify/report process gaps. Lead discussions with internal staff to close stated gaps and further define processes as necessary to ensure effective compliance controls are in place.
o Produce Standard Operating Procedure documents through Blueworks Live application
o Ensure documentation and supporting communication processes are reviewed and approved by appropriate stakeholders.
o Complete testing of defined process Controls to confirm effectiveness.

o Excellent writing and communication skills
o Detailed oriented
o Strong organizational and analytical skills
o Self-starter/independent thinker
o Compliance auditing experience
o Experience with Blueworks Live process documentation
o LEAN or Six-sigma certification preferred

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